FX-CARD Payment and Delivery Payment and Delivery CREDIT CARD You can pay by credit card with all Visa and Mastercards. SSL technology is used during the transfer of information and personal information is not displayed by us in any way. With the 3D Security security system, your shopping is provided securely. Protected shopping with iyzico, the easiest way to pay, is for you! Iyzico allows you to pay with your credit card, debit card or money order/eft method in the fastest and safest way. TRANSFER / EFT Our Account Numbers for Online Shopping: Ahtapot Holding Architecture IBAN:............ Bank name: QNB Finansbank By typing your order number in the transaction description field, the total amount of your order on the account numbers; You must send it within 3 working days at the latest. Remittance payments that do not match the order amount will be canceled and sent back. Ahtaot Holding is not responsible for transfer payments made to the wrong IBAN number. SHIPMENT Upon order confirmation, sending the e-mail, availability of stock and payment of the product price, the product/products are given to the courier company we have contracted with and delivered to the address specified by you. After the customer approves the TL amount of the products added to the shopping cart, including VAT, they are processed through iyzico protected shopping. For this reason, an order confirmation e-mail is sent to the customer before the orders are shipped. No shipment can be made before the order confirmation e-mail is sent. DELIVERY Your orders will be delivered to cargo within 1-3 working days (Monday-Friday) after bank payment confirmation. Depending on the distance from the delivery address to the cargo, the cargo company will deliver your order to you within 1-3 days. Delivery times of special production products vary according to the production time. The delivery information and times of such products are specified on the product pages. In case of a mishap caused by us, you will be notified based on your membership information. That's why membership is complete and accurate information is important. Delivery is not done on weekends and feast days. All of the products you choose will be delivered to you by the cargo companies we have contracted with, with cargo guarantee. The products you have purchased will be notified to you by a confirmation e-mail. If any of the products you have selected is not available in stock, an e-mail will be sent to you and you will be informed of the date when the product will be in stock for the first time. fx-card.com is an online shopping site. It allows multiple users to shop at the same time. Even though it is rare, it is possible for the consumer to buy the same product and the product may run out of stock. In this situation; If the product you have paid for is out of stock, there is a waiting period of at least 4 (four) and at most 30 (thirty) days. If the product cannot be given to the consumer between these dates, the payment made is returned to him. In regions where the cargo company delivers once a week, in cases where there are errors and deficiencies in the shipping information, some social events and natural disasters, there may be a delay in the specified day time. We are not responsible for these sags. If you have not received the product/products within the specified days, you can inform us about delivery problems via the info@fxcard.com.tr e-mail address. In case of damaged package; damaged packages should not be received and a report should be made to the cargo company official. If the representative of the delivery company thinks that the package is not damaged, you have the right to open the package and check that the products have been delivered undamaged and to request that the situation be determined with a report. However, after the package is received by you, it is deemed that the delivery company has done its duty properly. If the package is not accepted and a report is kept, the situation should be reported to us as soon as possible with the copy of the report that you have left.